Plain-Englishprivacy policy.

This privacy policy describes how Cribley Well Drilling & Water Services (operating as Cribley and Champion Water Treatment) collects and uses information when you visit cribley.com or contact us through the website. We have written this in plain language because privacy policies are usually unreadable and we think yours deserves better.

Short version: we collect your contact information when you reach out to us, we use it to respond to you, and we do not sell or share it with third parties for marketing purposes. We use Google Analytics to understand how the website is used — that is the full extent of our tracking.

Contact form submissions

When you fill out the contact form on our website, we collect the information you provide: your name, email address, phone number (if you include it), and the message you write. We use this information solely to respond to your inquiry.

We do not add you to any marketing list, newsletter, or third-party database based on a contact form submission. If you contact us about a service and we schedule work, your contact information becomes part of our service records — that is standard business record-keeping and is separate from any website tracking.

Analytics data

We use Google Analytics 4 (GA4) to understand how visitors use cribley.com — which pages are viewed, how people arrive at the site, and general usage patterns. Google Analytics collects information about your device, browser, approximate geographic location (city/region level), and the pages you visit.

We have configured Google Analytics with IP anonymization enabled. This means your full IP address is not stored by Google Analytics. We do not use Google Analytics for remarketing or advertising purposes — only to understand how our website is performing and where we can improve the user experience.

Google Analytics data is governed by Google's privacy policy at policies.google.com/privacy.

cribley.com uses cookies in limited ways:

• Analytics cookies (Google Analytics): GA4 sets cookies to distinguish users and track sessions across pages. These are first-party cookies stored on your device and persist for up to two years. You can opt out of Google Analytics tracking with the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
• No advertising cookies: We do not run advertising on this website and we do not use advertising or remarketing cookies. You will not see Cribley ads following you around the internet as a result of visiting our site.
• No tracking pixels: We do not use Facebook Pixel, TikTok Pixel, or similar third-party tracking tools.

Most browsers allow you to control cookies through their settings. Blocking cookies will not meaningfully affect your experience on cribley.com — the site functions fully without them.

Information collected through this website is used for one purpose: to respond to your inquiries and provide the services you request. Specifically:

• We use contact form submissions to respond to service requests, schedule jobs, and answer questions.
• We use analytics data to understand website usage patterns and improve the site.
• We do not sell your personal information to any third party.
• We do not share your contact information with marketing services, lead brokers, or advertising platforms.
• We do not use your contact information for automated marketing, email newsletters, or SMS campaigns without your explicit consent.

Contact form submissions are retained for as long as needed to manage the customer relationship. If you contacted us about a service we performed, those records may be kept for several years as part of standard business records and to support warranty or service history inquiries.

If you would like your contact information removed from our records and we have not performed any service for you, we will do so upon request.

You have the right to ask us what personal information we have about you, to request correction of inaccurate information, and to request deletion of information we hold. To make any of these requests, use ourcontact form and specify what you are requesting. We will respond within a reasonable time.

We do not have a complex data infrastructure — we have a contact form, a service scheduling system, and Google Analytics. If you contact us, we can tell you exactly what we have on file.

cribley.com is served over HTTPS, meaning your connection to this site is encrypted. Contact form submissions are transmitted securely. We use Netlify's form handling infrastructure, which includes spam filtering and secure data handling.

We take reasonable steps to protect information submitted through this website. We are a small service business, not a company that stores large databases of personal information — the practical scope of our data collection is limited.

cribley.com is a business-to-consumer website for water well services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this website, please contact us and we will remove it.

If we make material changes to this privacy policy, we will update the "Last updated" date at the top of this page. We do not operate a newsletter or notification system, so if this matters to you, checking this page periodically is the way to stay current.